Last Updated: 12/15/2021
At Services Lc ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information that you provide us. This Privacy Policy outlines how we collect, use, and share your personal information when you use our services, including compliance with The Campaign Registry (TCR) requirements for telecommunications compliance, including but not limited to carriers like Sprint, T-Mobile, Verizon, and other wireless or telecommunications providers.
By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this policy. If you do not agree with this policy, please do not use our services.
Personal Information: Name, email address, phone number, business name, address, and other contact details.
Transaction Information: Billing information, payment details, and transaction history related to our services.
Usage Data: IP address, device information, browser type, browsing behavior, and other technical information collected through cookies and similar technologies.
Campaign Information: Information about your messaging campaigns, including campaign type, intent, and intended recipients, which is necessary for compliance with TCR and telecommunications regulations.
Third-Party Data: Information provided to us by third parties, such as carriers, service providers, or marketing partners, to fulfill service requests and enable your messaging campaigns. SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.
Providing Services: To deliver the services you have requested, including messaging and telecommunication services that require compliance with TCR guidelines.
Communication: To send you updates, service-related communications, promotional materials, and other relevant information that you have consented to receive.
Compliance: To ensure compliance with applicable laws, regulations, and industry standards, including but not limited to TCR compliance for messaging campaigns with carriers like Sprint, T-Mobile, Verizon, and others.
Analytics: To improve the functionality and performance of our website and services, enhance customer experience, and analyze usage patterns.
Security and Fraud Prevention: To detect and prevent fraud, protect the security of our services, and ensure compliance with applicable legal and regulatory requirements.
Carriers and Service Providers: To facilitate messaging and telecommunication services, including compliance with TCR guidelines and carrier requirements for messaging campaigns.
Business Partners and Affiliates: If you have consented to receive promotional content or services from our partners or affiliates.
Legal Requirements: When required by law, regulation, or legal process, such as a subpoena, court order, or other legal obligation.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new entity.
Service Providers and Contractors: We may share your information with third-party service providers and contractors who assist in providing services to you, such as data hosting, billing, and customer support, subject to confidentiality agreements.
Business Information: Information related to your business or organization, including your business name, tax identification number, and physical address.
Campaign Type and Intent: The type of messaging campaign you are running (e.g., transactional, marketing, customer service) and the intent of the campaign (e.g., sending promotional messages, reminders, etc.).
Opt-In and Consent: We collect and maintain records of your customers’ explicit consent to receive messages from you. This includes obtaining prior written consent where required, as well as documenting the opt-in process.
Message Content: The content of your messaging campaigns may be required for review or approval by the carrier to ensure it complies with TCR guidelines and carrier policies.
Opt-Out Mechanisms: We ensure that all messaging campaigns provide recipients with a clear and accessible opt-out mechanism, including instructions on how they can opt out of receiving further messages.
Carrier and Provider Registration: We assist in registering your campaigns with The Campaign Registry and ensuring that your messaging activities comply with carrier-specific guidelines, including obtaining the necessary approvals from Sprint, T-Mobile, Verizon, and other carriers.
Ongoing Compliance Monitoring: We may review and audit your messaging campaigns to ensure ongoing compliance with TCR guidelines, carrier requirements, and applicable telecommunications laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, enforce our agreements, and meet regulatory and compliance requirements, including but not limited to TCR regulations.
We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure using commercially acceptable security measures. However, no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Access: Request access to the personal information we hold about you and request a copy of your data.
Correction: Request corrections to any inaccurate or incomplete information we hold about you.
Deletion: Request the deletion of your personal information, subject to applicable legal requirements, including data retention obligations for TCR compliance.
Opt-Out: Opt-out of marketing communications or messaging campaigns by following the unsubscribe instructions provided in such communications or by contacting us directly.
Consent Withdrawal: Withdraw your consent to participate in messaging campaigns at any time, in accordance with applicable TCR guidelines and carrier requirements.
To exercise these rights, please contact us at [email protected].
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before submitting any personal information. This policy applies only to the data collected by Services Lc.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information and ensuring TCR compliance.
If you have any questions or concerns about this Privacy Policy, our data practices, or your personal information, please contact us at:
Services Lc
530B Harkle Rd
Santa Fe, NM 87505
[email protected]
serviceslc.org
The phone numbers collected as part of the SMS consent process will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.
If you have consented to receive text messages from Services Lc, you may receive messages related to appointment reminders, meetings, follow-up on cases, or other communications directly related to our services. For example:
"Hello, thank you for contacting Services Lc. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service."
By checking this box, I agree to receive SMS messages about Conversational Messaging from Services Lc at the phone number provided above. The SMS frequency may vary. Data rates may apply. Text HELP to 833-888-3401 for assistance. Reply STOP to opt-out of receiving SMS messages. Privacy Policy | Terms & Conditions